We're here to help you get the most out of Innerlog. Whether you have questions about features, need help with your subscription, or want to report an issue, we'd love to hear from you.
About Innerlog
Innerlog is a private, AI-powered journaling app that turns writing into a conversation with yourself. Write freely, track your mood, and receive thoughtful AI reflections that help you notice patterns and gain perspective on your emotional life.
Key Features
📝 Journal Editor
A clean, distraction-free writing space. Add a mood rating, use an optional writing prompt, or just start typing. Your entries are stored privately on your device.
✨ AI Reflections
After writing an entry, tap "Reflect" to receive a thoughtful, personalized AI response. Choose from four tone styles: Thoughtful Friend, Gentle Coach, Mindful Observer, or Direct Mentor.
📊 Mood Tracking & Calendar
Every entry includes a mood rating (1-5). View your mood history on a visual calendar and see trends over time.
🔒 Privacy & Security
All data stays on your device. Face ID / Touch ID lock keeps your journal private. No account required. No cloud storage.
Subscription Plans
Free Tier
- Unlimited journal entries and mood tracking
- Mood calendar and trends
- 5 AI reflections (lifetime total)
- Thoughtful Friend tone
Innerlog Pro
- $3.99/month or $29.99/year
- Unlimited AI reflections
- All 4 reflection tones
- Weekly AI-powered mood insights
Cancel anytime in iPhone Settings > Subscriptions.
Frequently Asked Questions
Is my journal data private?
Yes. All journal entries are stored exclusively on your device. The only time data leaves your device is when you explicitly request an AI reflection. You can disable this in Settings at any time.
What does the AI have access to?
When you tap "Reflect," the AI receives: your current entry, its mood rating, up to 3 recent previous entries, and your tone preference. It does not receive your name, email, location, or any other personal information.
Can I use Innerlog without AI features?
Absolutely. Innerlog works as a fully featured private journal and mood tracker without AI. You can decline AI consent during setup and still use all journaling features.
How do I cancel my subscription?
- Open Settings on your iPhone
- Tap your name at the top
- Tap Subscriptions
- Select Innerlog
- Tap Cancel Subscription
How do I restore my subscription?
Open Innerlog, go to Settings, and tap Restore Purchases.
Do I need internet access?
Only for AI reflections and weekly insights. All other features work completely offline.
What happens if I delete the app?
All data is permanently removed. We do not have a backup because we do not store your data on any server.
Troubleshooting
AI reflection not loading
- Check your internet connection
- Make sure AI Data Consent is enabled (Settings)
- Free tier: verify you have remaining reflections (5 lifetime total)
- Close and reopen the app
Subscription not recognized
- Go to Settings > Restore Purchases
- Verify subscription is active in iPhone Settings > Subscriptions
- Make sure you're signed in with the same Apple ID
Important Mental Health Notice
Innerlog is NOT a medical or mental health service. AI reflections are for self-reflection only.
If you are in crisis:
- Call or text 988 (Suicide & Crisis Lifeline)
- Call 911 for emergencies
- Text HOME to 741741 (Crisis Text Line)
Contact Support
Need help? We're here for you.
Email: appfactory1970@gmail.com
We typically respond within 24-48 hours.